Email, Discord, GitHub, or the form below — every channel routes to the same on-call queue. We answer.
Sales, billing, integrations or anything that doesn't fit the other channels. Best for things that need a paper trail.
support@hermesgex.comThe fastest way to reach the team during market hours. Trader chat, live troubleshooting, alpha drops in #signals.
Join the serverPlugin issues, integration bugs and PRs against the open-source MotiveWave / Bookmap adapters live here.
Open an issueSkip the queue — almost every setup, billing and indicator question is answered in our docs, playbook and blog. Worth a 60-second skim before you write.
We can answer product and integration questions, but we cannot give personalised investment advice or position-specific recommendations. Hermēs is an analytics terminal — every trading decision and its consequences remain yours.
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