The terms and conditions for using the HermesGEX (hermesgex.com) trading terminal — covering accounts, subscriptions and billing, acceptable use, API access, intellectual property, disclaimers and limits of liability.
2026/05/23
Last updated: May 23, 2026
Welcome to Hermēs. These Terms of Service ("Terms") are a legally binding agreement between you and us governing your access to and use of hermesgex.com, our terminal app, APIs, Discord channels, activation codes, and all related services (collectively, the "Service").
By creating an account, clicking "I agree," subscribing to Pro or Lifetime, or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately stop using the Service.
You must be at least 18 years old and have full legal capacity. Some features (including activation-code redemption and paid subscriptions) may only be available to users in jurisdictions that legally permit options-and-derivatives analytics tools.
You agree to provide truthful, complete, and current information at registration (including email, name, and payment details), and to update it promptly when it changes. We may suspend or terminate your account if you provide false information.
You are solely responsible for the confidentiality of your account and password and for all activity under your account. Notify us immediately at support@hermesgex.com if you discover any unauthorized access.
Hermēs offers:
Specific features, ticker coverage, and pricing follow what is currently posted on the Site and may change at any time.
Monthly and yearly subscriptions auto-renew. Unless you cancel before the renewal date, you authorize us to charge your payment method at the then-current rate. You can cancel anytime under "Account → Subscription"; you will retain entitlement for the remainder of the current billing cycle.
Because the Service is a digital and software subscription delivered on demand, all fees are non-refundable except where:
We may adjust subscription prices at any time. Material renewal-price increases will be emailed to you at least 30 days in advance; if you do not accept the new price, you may cancel before it takes effect.
"Lifetime" refers to the period during which the Hermēs entity continues operating the hermesgex.com platform and is not a guarantee of perpetual availability. If the Service is terminated under Section 13, Lifetime users will lose access along with all other users without entitlement to a refund except as required by applicable law.
Activation codes bind subscription entitlements to a specific account. Activation codes are non-transferable and non-refundable once redeemed.
Each activation code may be redeemed only by the first account that uses it. You may not obtain activation codes through scraping, brute-force enumeration, social engineering, or any other unlawful means. We may revoke codes obtained or abused improperly without compensation.
The Site and its original content, branding (including the Hermēs name, HuntingFlow™, Tactical HUD™, and the cyber-classical visual system), source code, UI, SVG art, documentation, and marketing assets are owned by Hermēs and protected by international copyright, trademark, patent, and trade-secret laws.
Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable limited license to use the Service for your own benefit. You may not:
You retain ownership of content you upload or generate through the Service (e.g., trade journals, custom alert templates, notes). You grant us a non-exclusive, royalty-free, worldwide license to store, back up, transmit, and display that content to you. We do not use your private trade journals to train public models.
API keys are intended for programmatic use within the scope of your subscription. Sharing keys with others or operating a multi-user proxy is strictly prohibited. Any misuse caused by leaked keys is your responsibility.
We enforce rate limits and a fair-use policy according to your subscription tier. High-frequency scraping, concurrency abuse, full-history extraction, or rate-limit circumvention that affects other users is prohibited.
You agree not to:
The voice/video/text streams ("Discord Streams") in our Discord server strictly prohibit:
Violators are permanently banned without subscription refund.
The Service relies on third-party providers (exchange and market-data feeds, OpenAI, Anthropic, Google, Discord, etc.). If those third parties are interrupted, change interfaces, or restrict access in your region, related Service functionality will be affected, and we are not liable for compensation.
See also the Disclaimer. The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We make no warranty that the Service will be uninterrupted, secure, or error-free, nor that any signal, AI output, or chart is accurate, complete, or suitable for your particular trading decision.
To the maximum extent permitted by applicable law, the cumulative liability of Hermēs and its affiliates, regardless of the legal theory, shall not exceed the subscription fees you actually paid us in the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, punitive, or consequential damages (including trading losses, lost profits, lost goodwill, or lost data).
You agree to indemnify, defend, and hold harmless Hermēs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from (i) your breach of these Terms, (ii) your violation of any law or third-party right, or (iii) your misuse of the Service.
Our handling of your information is governed by the Privacy Policy. You consent to our collection and use of your information per that policy.
You may cancel your subscription at any time under "Account → Subscription," or request account deletion via email.
We may immediately terminate or suspend your account and access if you breach these Terms, abuse the Service, or harm other users' experience, without notice or refund.
We reserve the right to discontinue the Service for business, regulatory, technical, or force-majeure reasons. We will give reasonable advance notice and make reasonable efforts to provide data export. Lifetime users have no refund right in this case.
These Terms are governed by the laws of the State of Delaware, USA (without regard to conflict-of-law rules).
You agree to resolve disputes through binding individual arbitration (not class action), seated in Wilmington, Delaware, under the Commercial Arbitration Rules of the American Arbitration Association (AAA). You may still bring qualifying disputes in small-claims court.
You and we both waive any right to participate in a class action or class arbitration.
We reserve the right to modify these Terms at any time. Material changes will be communicated by email or in-app notice at least 30 days in advance. Modified Terms take effect upon posting; continued use of the Service constitutes acceptance. If you do not accept the changes, stop using the Service and cancel your subscription immediately.
These Terms, together with the Disclaimer and Privacy Policy, constitute the entire agreement between you and Hermēs regarding the Service and supersede all prior oral or written agreements.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
Our failure to exercise any right under these Terms is not a waiver of that right.
You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
For questions about these Terms, contact us via /contact or at support@hermesgex.com.